Return & Exchange Policy

At Insain Crafts, we take pride in crafting high-quality handmade bobbleheads and other products with great attention to detail. Due to the delicate nature of our products, we have a No Returns & No Refunds policy. However, we do allow exchanges under specific conditions.

Exchange Policy

Eligibility for Exchange: If your product arrives broken or damaged, you may request an exchange.

Time Frame: Exchanges must be requested within 3 days of delivery.

Process:

Email us at insainventures@gmail.com with your order details and clear photos/videos of the damaged product.

Once approved, we will arrange for a replacement.

The replacement will be shipped and delivered within 7-10 days from date of request.

Non-Exchangeable Items

Minor variations in color, size, or design, as each product is handmade.

Products that have been used or altered after delivery.

Requests made after the 3-day exchange window.

We appreciate your support for handmade craftsmanship! For any queries, feel free to contact us at insainventures@gmail.com or WhatsApp us at +91-9079753204.